Shipping and Return Policy
Shipping Policy
Order Processing:
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Processing Time: Orders are processed within 1-2 business days. During peak seasons, processing may take an additional 1-2 business days.
Shipping Methods and Delivery:
- Standard Shipping: Estimated delivery within 3-7 business days from the date of dispatch.
- Expedited Shipping: Estimated delivery within 1-3 business days from the date of dispatch. Additional charges may apply.
- Free Shipping: Enjoy free standard shipping on orders over [specified amount] within [specific regions or countries].
International Shipping:
- We currently offer international shipping to select countries. Please refer to our shipping calculator at checkout for estimated shipping costs and delivery times.
Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.
Shipping Restrictions:
- Please note that certain items may be restricted for shipping due to international regulations or product safety concerns. In such cases, you will be notified during the checkout process.
Refund Policy
At Nutrifield Foods & Agro Processing Company Ltd, we are committed to providing you with the highest quality products. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.
Returns Eligibility:
- Items must be returned within 14 days of receipt.
- Products must be unopened, unused, and in their original packaging.
- Perishable items, such as fresh food or opened products, are not eligible for returns due to safety regulations.
Return Process:
- Contact our customer service team at [info@nufiagro.com /
+2347065379123] within 14 days of delivery, providing your order number and reason for the return. - We will guide you through the return process and provide you with a return address.
- Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to reflect.
Damaged or Defective Items:
If your product arrives damaged or defective, please contact us within 48 hours of receipt with photos, and we will arrange a replacement or full refund.
Thank you for choosing Nutrifield Foods & Agro Processing Company. Your satisfaction is our priority!